Nick Glynne, CEO of Buy It Direct, predicts that automation and AI will reduce the company’s workforce by two-thirds within three years. Currently employing over 800 staff, the firm may cut more than 500 jobs due to rising operational costs. Mr Glynne told BBC 5 Live’s Wake Up To Money that future prospects for hiring people in the UK was “very bleak” for his business, adding: “Our forecast is to have two-thirds less people, with the same revenue.” He noted that the shift towards automation is driven by increased national living wage and National Insurance contributions.


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